Job Description

Are you a highly skilled and motivated individual with a passion for providing exceptional customer support? Look no further, as Hayleys PLC is currently seeking a Head of Customer Support/Service Manager to join our dynamic team. As a leading institution in the industry, Hayleys PLC is dedicated to delivering top-notch services to our valued customers. As the Head of Customer Support/Service Manager, you will be responsible for leading and managing our customer support team, ensuring the highest level of customer satisfaction. Your role will involve developing and implementing strategies to improve customer service processes, as well as monitoring and analyzing customer feedback to continuously enhance our services. The ideal candidate will possess strong leadership skills, excellent communication and problem-solving abilities, and a proven track record in customer service management. If you are ready to take on a challenging yet rewarding role in a reputable organization, apply now for the Head of Customer Support/Service Manager position at Hayleys PLC.